Returns & Exchanges
At tomtoc, we stand by the quality of our protective gear and offer a 30-day return window for items in original condition. Whether it is a fit issue or a change of heart, we are committed to ensuring your tech stays protected with the right gear.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the item in its original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Ship It Back
Print the provided prepaid shipping label and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned electronics accessories, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing